Frequently Asked Questions
Do you accept insurance?
Healing in Communion is currently a private pay practice.
We plan to begin accepting insurance through Alma in the coming months. Please check back for updates as additional insurance plans become available.
What happens if I need my records?
Clients may request copies of their records in accordance with Texas law.
A fee of $25 is charged for medical records requests to cover the administrative time required to prepare and securely provide records.
Why do you charge these rates?
Therapy is an investment in your mental health and well-being.
Your fee supports far more than the 50 minutes we spend together. It also includes:
treatment planning
reviewing your history
coordinating care when appropriate
maintaining secure health records
continuing education and specialized trauma training
consultation and clinical supervision
How can I communicate with you outside of session?
To protect your privacy and comply with Texas laws and professional ethics, I communicate with clients only through my secure business email and business phone number. I do not communicate through personal phone numbers, text messages, or social media.
Please note that I respond to emails and voicemail messages during regular business hours. While I do my best to respond promptly, responses are not immediate and should not be expected outside of business hours.
Do you offer a Good Faith Estimate?
Yes. Under the No Surprises Act, clients who are not using insurance have the right to receive a Good Faith Estimate explaining the expected cost of services before treatment begins.
You will receive this estimate prior to or during your intake appointment. If you receive a bill that is substantially higher than your estimate, you have the right to dispute the charges under federal law.
Additional information is available through the Centers for Medicare & Medicaid Services.
What if I am experiencing a mental health emergency?
Healing in Communion is an outpatient psychotherapy practice and is not an emergency or crisis response service.
If you are experiencing a medical or mental health emergency, are concerned about your safety or the safety of someone else, or require immediate assistance, please call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988. These services are available 24 hours a day, 7 days a week.
Do you offer telehealth?
Yes. Secure telehealth appointments are available for clients located anywhere in Texas.
To protect your confidentiality, all virtual sessions are conducted through a secure, HIPAA-compliant telehealth platform. Because I am licensed in Texas, I can only provide therapy to clients who are physically located within the state of Texas at the time of their session.
How often will we meet?
There is no one-size-fits-all approach to therapy.
Together, we'll create a treatment plan that reflects your goals and current needs. We can discuss how often to meet based on factors such as your treatment goals, scheduling availability, financial considerations, and any accessibility or accommodation needs.
As your needs change, your treatment plan can change too.
How do I know if we're a good fit?
The therapeutic relationship is one of the most important parts of the healing process.
I work best with adults who are:
Motivated to engage in the therapeutic process
Open to honest, compassionate feedback
Willing to sit with discomfort as they work toward healing
Curious about themselves and interested in personal growth
Ready to explore new ways of understanding themselves and their relationships
We believe therapy is about creating a space where you feel safe enough to ask questions, build insight, and move toward meaningful change.
If we determine that another clinician would be a better fit for your needs, I'm happy to provide referrals whenever possible.
Questions or Concerns About Your Care
My goal is to provide ethical, compassionate, and high-quality mental health care. If at any time you have questions, concerns, or are dissatisfied with the services you receive, I encourage you to discuss them with me first whenever you feel comfortable doing so.
You also have the right to file a complaint with the Texas Behavioral Health Executive Council (BHEC), the state agency responsible for licensing and regulating Licensed Clinical Social Workers in Texas.
Texas Behavioral Health Executive Council (BHEC)
Website: How to File a Complaint
Main Phone: (512) 305-7700
24-Hour Toll-Free Complaint Referral Line: (800) 821-3205
Filing a complaint with the Council is your right and will not affect your ability to seek services from another provider. Additional information regarding the complaint process and required complaint forms is available on the Council's website.